Privacy Policy

Digilicious Pty Ltd ("Digilicious", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, and phone number submitted via our contact form.
• Correspondence — the content of messages or enquiries you send us.
• Technical data — browser type, IP address, pages visited, and time spent on the site, collected automatically via analytics.

We do not collect sensitive information (such as financial account details or government identifiers) through this website.

2. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and communications.
• Improve the functionality and content of our website.
• Comply with our legal and regulatory obligations.

We do not use your personal information for direct marketing without your explicit consent.

3. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Service providers who assist us in operating our website (e.g., form processing services), under confidentiality obligations.
• Regulatory or law enforcement authorities where required by law.

4. Data Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption for all data in transit. Contact form submissions are processed via a trusted third-party service provider.

5. Cookies and Analytics

This website may use cookies and similar tracking technologies to analyse traffic and improve user experience. You can instruct your browser to refuse cookies; however, some parts of the site may not function correctly as a result.

6. Access and Correction

You have the right to request access to, or correction of, personal information we hold about you. To make a request, please contact us at hello@digilicious.co. We will respond within a reasonable timeframe.

7. Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiries are generally retained for up to three years.

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at hello@digilicious.co. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

For any privacy-related enquiries, please contact:
Digilicious Pty Ltd
Email: hello@digilicious.co
Website: www.digilicious.co